Interview with Deufol in the Supply Chain attachment to Trends of 21 June.

Interview with Deufol in the Supply Chain attachment to Trends of 21 June.

21 June 2018

A customer who hands over his goods must be able to sleep on both ears. We offer this guarantee. "This is what Ralph Mertens, business development manager at the packaging multinational Deufol, is saying.

"Our motto? Packaging and goods management in one hand! "

"A customer who hands over his goods must be able to sleep on both ears. We offer this guarantee. "This is what Ralph Mertens, business development manager at the packaging multinational Deufol, is saying. "For our industrial customers, this is an approach that really works: packaging & supply chain tailored to the needs of both product and producer."

Which challenges for efficient supply chain management put industrial customers?

Mertens: "Extra muros often starts the problem for the customer. Ensuring that their goods arrive at their destination in time and in good condition, that is the challenge. To fulfill that is our mission: we provide the right packaging and the right logistics solutions. We do this for all possible industrial products from all possible sectors. Flanders, including the port of Antwerp, is an important European hub for goods flows. Logically, Deufol is very present here! "

We always start with the question: what does the customer need? Together we identify the bottlenecks and then we offer appropriate solutions. In this way we offer our customers innovative and cost-efficient customization, tailored to their needs. We help them to improve their supply chain. "

What is the added value of a tailor-made approach?

Mertens: "Many industrial players produce expensive and sometimes also sensitive and fragile products. Those products must reach the final destination without the slightest damage. Then it is not enough that you only offer standard packaging. The packaging must be tailored to the product and the transport. And that must fit into the entire supply chain, from the suppliers to the final destination.

Deufol collects, manages, packages and sends at the right time and in the right way. And all that with the input of IT solutions that make the whole transparent. We and our customers know exactly where and in what condition the goods are located. The customer gets 1 reliable partner, 1 point of contact, 1 clear and uniform process, and that locally and globally. "

Diederik Vandendriessche 


If you want to know more about what Deufol can do for you, contact us at belgium@deufol.com!

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